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2,100 Businesses in Downtown Calgary Left in the Dark After a Serious Power Outage

Don’t Forego Business Continuity Planning, KMSI Prepares Your Business for the Inevitable!

Tuesday, October 14, 2014 – Over the weekend, roughly 5,000 residencies and 2,100 businesses were left in the dark after an underground electrical fire occurred, resulting in a power outage that impacted a 17-block zone between 4th Avenue S.W. to 7th Avenue S.W and 4th Street to 11th Street S.W.

According to Enmax, Calgary’s utility and electrical services company, the power outage should be resolved with power restored to affected areas on Thursday, October 16th, 2014; however, businesses will likely face the following:

  • Loss of productivity
  • Revenue loss
  • Loss of customer confidence
  • Reputational damage

After the outage occurred, businesses in the area were encouraged to make plans for their employees to work from home or another off-site location. Unfortunately, businesses that don’t have a solid business continuity plan in place will find it difficult to do so.

Don’t Fail to Prepare for the Inevitable – KMSI Offers Business Continuity Planning to Keep You Operating in the Wake of Disaster!

Our team of IT experts specializes in keeping your business operating in the wake of disaster. We help you create a solid business continuity plan that keeps you prepared for any type of disaster – from a human error, such as an accidental file deletion, to a natural disaster, such as a fire or flood.

So how does KMSI help you prepare for the inevitable? Well, that’s simple. Our team of IT experts offers business continuity planning to help you:

  • Create a detailed recovery plan for what should be done, who should be contacted, and other information to ensure the safety of employees and customers.
  • Backup your files onsite and offsite, then we monitor those backups around-the-clock and test them on a regular basis to ensure recoverability, no matter what comes your way.
  • Work from an off-site location if the physical office isn’t accessible; we use remote access technologies to give you access to critical resources from any location.

Still feeling uncertain? When the power outage impacted a restaurant owner who happened to be one of our clients, we were able to bring them back online and running before the weekend was over! Of course, we can’t enable them to resume normal business operations as their kitchen is out of action until the power is restored; however, we were able to ensure emergency access to inbound/outbound email and bring their server and email notifications back up.

In the end, the restaurant owner was very pleased with our ability to bring their information systems back up and running. In fact, the restaurant receives a large number of catering orders via their website and email; so they desperately needed to communicate with their clients about their inability to fill those orders for a few days.

Interested in learning more about our business continuity planning? Give us a call at (403) 274-7848 or send us an email at support@kmsi.net. KMSI is the preferred Calgary IT support company for businesses looking to prepare for inevitable disasters in Calgary, AB.

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