Basic IT Health Maintenance
Of course you want your business computers to run smoothly, and to provide great value on your IT investment. No problem: just start with the basics. Here is a fundamental set of “health maintenance” processes that must be done regularly and proactively in order to accomplish that. It’s a bit like oil changes for your car, and checkups at your dentist.
We know from experience that, when we ignore regular PC health maintenance, the result is an increased failure rate, higher costs and reduced staff productivity. According to a number of studies by highly regarded organizations like Gartner Research and International Data Corporation (IDC), proactively managed PCs provide a far better return on investment.
K&M Systems Integration Ltd. has, over the last several years, developed the capability of performing this maintenance very efficiently and with little disruption for our clients.
Here are some of the things we do:
- Automated 24/7 System Health Monitoring
Our monitoring systems alerts us on a wide variety of issues, often early enough to avoid any business disruption at all.
- Virus and Malware Protection Management
Keeping your protection software up to date and working properly protects you from viruses that cause crashes, subvert security, steal confidential information, allow identity theft, and more.
- Microsoft Update Management
We ensure that your systems are up to date with the appropriate Microsoft Updates. Keeping all systems current is fundamental to stability, eliminating a whole host of issues.
- Data Backup Checking
A business that loses its data may never recovery. We monitor your backups for error events, and regularly perform test restores to ensure that your data is viable and secure.
- Internet Monitoring, for both Reliability and Performance
Internet access is crucial to today’s Cloud-oriented world. We check whether you connection is performing up to specifications, and respond quickly in the event of problems.
- Monthly Reporting
We generate an easy to understand, concise report every month, helping you keep track of your IT environment while we handle all the IT work.
- Regular Scheduled Server Maintenance
Servers are the core of a business network. Multi-point maintenance is carefully tracked and performed monthly, quarterly, or semi-annually as appropriate for each site and item.